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Ambs Call Center is a family-owned, US-based answering service trusted by thousands of growing businesses—especially commercial contractors who can’t afford to miss a call. Through our partnership with the Jackson Commercial Contractors Association (JCCA), we provide 24/7 live answering, virtual receptionist support, and smart dispatching tailored to the way construction teams actually work in and around Jackson, MI.

We help you capture new project inquiries, route urgent service calls after hours, and keep jobsite updates flowing to the right people—without adding headcount. Our professionally trained agents answer in your company’s name, follow your call scripts, and escalate using your exact on-call rules so every caller gets fast, accurate help.

What JCCA members get with Ambs:
• 24/7/365 live answering service for contractor
• After-hours answering service emergency dispatch for service calls, safety issues, and building access
• Lead capture & scheduling for estimates and site visits
• Message delivery your way—text, email, secure portal, or sent into your favorite field service software and CRM platforms using Zapier
• Overflow call handling during peak times so crews can stay on the tools

Whether you’re managing subs, coordinating with property managers, or running a service division, Ambs Call Center helps your team stay responsive, professional, and ready—day or night. If you’re a JCCA member looking for the best answering service and virtual receptionist solution, we’re here to make every call count.